Privacy policy

Last Updated: March 26, 2026

At Idesigen, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and share your Personally Identifiable Information (“PII”) when you visit or make a purchase from our website.


1. Information We Collect

We collect information to provide a smooth shopping experience and to fulfill your orders securely.

Information You Provide When you place an order, create an account, subscribe to our emails, or contact customer support, we may collect personal information such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

Automated Information When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Device type, browser type, and operating system

  • Interaction data collected through cookies and similar technologies (see Section 5)


2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and send order confirmations and tracking updates.

  • Customer Experience: To personalize your shopping experience and improve our website, products, and services.

  • Communication: To respond to inquiries and, if you opt in, send promotional emails, product updates, and special offers.

  • Security & Fraud Prevention: To detect, prevent, and protect against fraud, unauthorized transactions, and misuse of our services.


3. Data Protection & Security

Your privacy and security are extremely important to us.

  • Encryption: All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted through secure payment gateway providers.

  • Restricted Access: Personal data is stored behind secure networks and is accessible only to authorized personnel.

  • No Card Storage: We do not store your credit or debit card information on our servers after a transaction is completed.


4. Third-Party Disclosure & Advertising Partners

Idesigen does not sell, trade, or rent your Personally Identifiable Information to outside parties for their independent use.

We may share limited information with trusted third-party partners who assist us in operating our website, processing payments, shipping orders, or delivering relevant advertising — provided they agree to keep this information confidential.

Advertising & Analytics Partners We allow certain third-party partners to use cookies, pixels, and similar technologies to deliver relevant advertisements and measure performance. Our partners may include:

Information collected by these partners is governed by their respective privacy policies. You may opt out of targeted advertising through these platforms or your browser settings.


5. Cookies Policy

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help our website function properly and enhance usability.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Required for core functions such as shopping cart and checkout.

  • Analytics & Performance Cookies: Help us understand how users interact with our website.

  • Marketing Cookies: Used to display relevant advertisements.

For more information about cookies used on Shopify stores, please visit: https://www.shopify.com/legal/cookies

Note: You can disable cookies through your browser settings, but doing so may affect certain site features.


6. Third-Party Links

Our website may include links to third-party websites or services. These operate independently and have their own privacy policies. Idesigen is not responsible for the content or privacy practices of third-party sites.


7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may visit our site anonymously.

  • This Privacy Policy is clearly accessible on our website.

  • Any updates will be posted on this page.

  • Users may request changes to their personal information by contacting us.

Do Not Track Signals We honor Do Not Track (DNT) browser signals and do not use tracking mechanisms when DNT is enabled.


8. Children’s Privacy (COPPA)

Idesigen does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.


9. Fair Information Practices & Data Breach Notification

In the event of a data breach, we will:

  • Notify affected users via email within 7 business days.

  • Post a notice on our website within 7 business days.


10. CAN-SPAM Act Compliance

We collect your email address to:

  • Process orders

  • Send order updates

  • Provide customer support

If you opt in, we may also send promotional emails. In compliance with CAN-SPAM:

  • We do not use misleading subject lines or sender information.

  • Promotional emails are clearly identified.

  • You may unsubscribe at any time via the link in our emails.


11. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

  • Company: Idesigen

  • Legal Entity: CREST CANADA CONSULTANT INC.

  • Business Address: 601-6060 Rue Jean-Talon E, Montréal QC, H1S 3C8, Canada

  • Email: support@idesigen.com